14 Day Saddle Trial/Return Policy
At Nomad Warriors we want you to be completely satisfied with your new saddle purchase. All new saddles purchased directly from us have a 14 day trial/return period which starts the day after you receive the saddle. Please contact us before you return a saddle, we may be able to help you adjust it to best fit your horse.
Questions? Please contact us before purchasing so we can help you find the best fit for you and your horse.
- For saddles that are returned in like new condition, a $100 restocking/trial fee will be deducted from the refund issued.
- Refund will be issued to the original form of payment. We do not refund the cost of shipping on a saddle trial.
- Any saddle returned dirty or with wear, that can not be resold as new will be issued a refund reflective of the saddle’s value for resale as a used saddle. The following will result in a reduced refund: Dirt, hair, wear, marks, damage, products applied to saddle.
- You are responsible for the cost of shipping back to us. UPS typically has the lowest rates for shipping saddles across the country, If you are within the state of Washington or shipping from a nearby state, USPS’s prices may be lower. Whichever shipper you use, we recommend you insure the package for its full value as we are not responsible for loss of or damage to packages shipped to us.
- Saddles that have been modified or damaged during the 14 trial/return period are not eligible for return. If you received the saddle damaged from being shipped to you, please contact us immediately after unboxing for a return/replacement.
- Custom, used, clearance or discontinued saddles are not eligible for return.
Questions? Please contact us before purchasing so we can help you find the best fit for you and your horse.